President, Chair or Director of a credit union that's struggling? – read our great offering…

If you are the president, chair or a director of a credit union that is struggling, possibly even insolvent, the last thing you need is another bill, but the first thing you need is great support from people who have been down this road before.  Yes, credit unions are very, very different from most other organisations…

With this in mind, we are offering you a great deal:

  1. We will never charge you for either our travelling time or travelling expenses – whether this be pre- or post any formal insolvency appointment;
  2. Our first meeting with the board to assess your situation and explore with you your options is entirely free of charge.

This means that wherever you are in England or Wales you can be assured of getting the best possible support, when you need it most, without having to worry about what it costs.

Call me on 01902 672323, or my mobile 07813 102014, if you’d like to know more about how we can help you…

Paul Brindley

Licensed insolvency practitioner & Credit Union expert


Where the FCA Figures for the Credit Union Sector reveal what's really going on

Every three months the Financial Conduct Authority summarise the returns they have received from UK credit unions.

As the figures come in excel form, with a little time and care it is possible to draw a few conclusions as to what is really going on in the sector, all the hype from ABCUL about how well the sector is doing put to one side.

Here are some important figures that can be drawn from the return summary…

1. The sector as a whole seems in pretty good shape in terms of the overall numbers – there are just over 500 credit unions in the UK with 1.6 million adult members and a quarter of a million juvenile members;
2. UK’s credit unions total assets are £2.7 billion, largely £1.25 billion of money loaned out to members and £1 billion in cash and other liquid assets;
3. Total assets in UK credit unions are growing on average by £55 million per quarter – ie members’ savings are increasing by this sum – giving some credence to claims that the sector is growing at a healthy annual rate of just under 7 cent.
4. Quarterly profits across the sector are running at about 1 per cent of total loan debtors.

Sounds good, doesn’t it?

Well no, at least not in my mind, because there are several alternative other ways of interpreting the figures…

The first thing that I find interesting is how the ‘growth’ impacts on the sector’s balance sheets and income statements…

You see, loans to members – probably the prime reason for why credit unions exist – went up on average by just £15 million per quarter. That’s to say just one quarter of the increase in credit union assets finds its way into what credit unions should probably be doing more of than anything else, that’s lending to their members.

So what are credit unions doing with the rest of the cash, the £40m per quarter, they are getting from their savers?

The figures suggest that a good proportion of that extra cash is simply being hoarded.

This is worrying. You see credit unions have for a good while now been holding onto a disturbingly high level of cash – the amount of money being held on to (£1 billion) isn’t far off the figure (£1.25 billion) being loaned out. I say this is worrying because with interest rates so low, that money is doing nothing.

My interpretation of the sector’s figures therefore is that the increased money from savers is not finding its way into assets that return any significant profit and for this reason there’s no improvement in the profits.

And if profits are not growing, the sector, which by others’ standards is already not very profitable, isn’t getting any stronger, it’s just getting bigger. And if that is so, I have to ask just how the sector is going to be stabilised as the powers that be intend? Are we just going to see bigger CU failures?

Let’s look again at the income statements … but firstly let’s remind ourselves about the level of quarterly profits across the sector – they are running at 1 per cent of total loan debtors.

This figure, because it’s so low, suggests another thing to me…because of the low level of profits, hundreds of credit unions simply cannot work through any major recoverability problems that might arise in their loan books – they would rather sit on their ‘surplus’ cash, earning little or no interest than lend it out and potentially suffer a bad debt.

The government have done their level best to make it easier for Joe and Joanne Public, especially if they have few or no assets and minimal income, to avoid paying back their debts. The flip side is that it has become far more difficult for lenders such as credit unions to collect in their debts. With this in mind, I suspect there are a good many credit unions who simply will not lend to the people they were set up to service because they fear the effect the inevitable increase in bad debts will have on their own balance sheet. And with no withdrawal of the restriction on the interest rates they can charge expected soon, who can blame credit unions for choosing to sit on their cash?

Let’s look at another of the figures and from another angle…

These figures come from the Money Charity, thanks.

UK banks wrote off £550m in credit card debt in the last reported quarter.

Yes, you read that right – half a billion pounds – in just credit card debt – and in just one quarter.

At that rate in a little over 6 months the banks write off as much in irrecoverable credit card debt as the credit unions are holding onto in cash; in 9 months the banks write off as much as the entire credit union sector loans out!

I don’t know about you but I am not hearing the banks complain about how much they are being writing off – quite clearly the profits they are making are of such a magnitude that they can afford the losses. And I’m certainly not seeing an reduction in their willingness to lend. And you know what? The banks make those profits partly because they can charge what they like. Meanwhile credit unions’ charges are restricted by the law despite the fact that credit unions typically lend to people the banks wouldn’t touch! There’s no level playing field, and that’s why credit unions’ profits are poor.

I think this also explains why credit unions are sitting on so much money.

In summary, I don’t think the credit union sector is doing anything like as well as some within it would have us believe. Maybe they sit at the top of the big credit unions, for which life is far more comfortable than smaller geographically based credit unions. The figures point to there being major structural weaknesses in the sector. I don’t buy the arguments of some so called experts who have said the problems in the sector are all internal and centre around poor governance – I’ve seen some really experienced, driven boards, management and operational teams who are struggling to hold things together. What is needed is more help from the government, but given the sector’s insignificance in the grand scheme of things, I can’t see that coming. And until and unless it does come, there will be more hardship ahead and more, and bigger, credit union liquidations.

Paul Brindley

The Insolvency Expert in Credit Unions

Entrepreneurs' Relief and a Solvent Liquidation can see you keeping 90% of the money in your business

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Haven Credit Union Final Administrator's Report

To download a copy of my final progress report as administrator in the administration of Haven Credit Union, issued soon after the credit union went into liquidation, please click on the following link…

Final Progress Report of the Administrator of Haven Credit Union

If you have any problems downloading the report – give it some time to download as it is a large document! – email me at or call me on 01902 672323.


Paul Brindley

Liquidator of Haven Credit Union Limited


Another (small) screw in the coffin of smaller community credit unions

A good many small community based credit unions have had a torrid time in recent years and probably right now aren’t seeing much of an improvement.  The Co-Op Bank’s decision to cut the interest it pays on its community bank accounts – such s their Community Directplus, Co-Operatives Directplu and Social Enterprise Directplus accounts – will prove to be another, small and slow, but certain turn on the screw in the coffin of already beleagured credit unions.

Small community based credit unions are really struggling – at best, they have seen flat income levels, at worst they’ve seen their income fall away, especially from grants and interest receipts.   Yet there is often little opportunity for them to reduce their overheads in line with the fall in income.  Trying to increase income by growing the loan book can often carry a disproportionate risk of bad debts so for some they have a stark choice – grow or merge or die a death of a thousand cuts.  The Co-Op decision will prove to be just another cut…

Let’s look at what the Co-Op is doing…

Interest rates paid on customer balances have never been lower, certainly not in my lifetime.  Until June the Co-Op will be paying a tiered rate of interest – Nil% on balances up to £1,999; 0.12%  on balances £2,000 to £9,999; 0.15% on balances £10,000 to £24,999; 0.18% on balances £25,000 to £99,999; 0.21% on balances £100,000 to £249,999; and 0.25% on balances over £250,000.

That’s to say the most the Co-Op will ever pay any credit union right now is one quarter of one per cent per annum… peanuts.

Yet those peanuts are being crushed!

The new rates from June 2015 will be: balances up to £24,999 Nothing, yes absolutely nothing – the Co-Op will get to keep your money for free!; £25,000 to £99,999 0.06% – a third of the already derisory amount it had paid previously; £100,000 to £249,000 0.09% – less than half it had previously paid; £250,000 to £499,000 0.18% – a cut of one third from the rate it had paid previously; over £500,000 0.25%, no change.

The message is clear… the Co-Op isn’t interested in supporting small organisations, it’s using you, the small credit union, to extract itself from its own financial difficulties … it doesn’t have the cohonas to abuse bigger organisations in the same way as they’re prepared to abuse you.

So it’s you, the smaller community based credit unions, and organisations just like you who will feel the brunt of this decision… it will be another straw on the camel’s back…

You see, right now, because you’re getting virtually nothing on the money you are sitting on and with additional grant income difficult to come by, the only way you can meet the regulator’s solvency targets might be by increasing the interest you receive on your loan book.  As you’re limited by law as to the maximum interest rate you can charge on the loans you make, this means you need to grow your loan volumes – the number of loans you put out and the amount you loan out.

The issue is you need to do this without increasing your bad debts.  Desperate people will go to any lengths – you will be lied to, some applications will be pure fabrication. How robust are your application procedures throughout your credit union?  You might get credit reports on potential new lending, but how reliable are those reports? – they are not as accurate as you’d hope!  And you probably can’t always rely on your longstanding members’ past savings history as an indication of their ability to repay any new loans – because people have so many ways nowadays of avoiding repaying their debts – not just the formal insolvency processes of bankruptcy, DRO, and IVA, and informal debt solutions such as DMP and DRO, but also pleading poverty in any debt collection process passing through the courts, and even disappearing.

It’s easy to see the situation whereby a credit union that’s already struggling with the the regulator could be forced into administration and then closure because of its bad debt experience and low level of bank interest income.