We are very different from ‘our competition’, this is why…
- Every time to look for positive, non-insolvency, solutions first, even if it means no fee or further involvement for us.
- We will explain to you the full range of solutions you have and will work with you on putting in place a solution that lasts the test of time. You won’t be ‘sold’ a solutions that creates even more problems later on.
- We collaborate, rather than compete, with other local experts to provide the solution you need.
- We are independent – we have no cosy relationships with any banks or other introducers of work. We are completely independent of any influence.
- We will treat you with courtesy and respect at all times. We won’t be judgmental. If we disagree with you, together we will explore why.
- We will act quickly and decisively. We will not prevaricate or delay. We will not waste your time. We will respond promptly to incoming telephone calls and e-mails.
- We will communicate effectively, openly and honestly. We will explain exactly where you and we stand and why. We will simplify the advice we give. We will avoid jargon. We will explain complicated terminology in everyday terms.
- We will protect personal information and respect confidentiality at all times.
- We are completely open and transparent as regards our fees and costs.
- We’ve invested in the very best of today’s new technologies, making us very efficient and innovative.
- We engage with the local community on debt and insolvency, raising awareness, putting something back – because we care.
- We won’t try to be all things to all men. If we can’t help, we’ll tell you.
- There are no extended decision lines to delay decisions or the progress of cases. We work quickly, quietly and efficiently.
Wouldn’t you like to work with people like this?